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General Information FAQ's

We are sure that curiosity took man to the moon, that's why we are available to answer your questions at any time.

Frequently asked questions.

Looking for online marketing, but not sure what all the terms mean? Check out our FAQ section to find out more about digital marketing can do for you.

How do I get started?

Before you sign or commit to anything, we have an extensive “Client Questionnaire” that we ask you to fill out so that we can learn more about your needs, clients and industry. There is absolutely no commitment on your part by completing this questionnaire.  If you are interested in our services, here’s some tips to get the most out of a digital marketing agency!

Will I be locked into a long term contract?

Not at all! All contracts and services agreements are on a month to month plan. There are no hidden fees for cancelling – ever. We are happy to report that we have never had a client terminate their services or switch to another provider since we’ve started.

You should occasionally look at the results.

We don’t have any pre-priced budgets. We also do not have any monthly minimums or required buy in packages. Our ability to handle all budgets -big, small and in-between sets us apart. Each client’s campaign is evaluated individually based off their goals, needs and ability. You get back what you put in, so if you can’t afford a comfortable monthly marketing budget, we’ll advise you on your options.

What is SEO?

SEO, or Search Engine Optimization is everything done, on-site and off-site, to ensure your website gets found on the Internet and to make sure that the incoming traffic converts to sales & business.

Why do I need SEO?

It is now estimated that approximately 80%-90% of customers will check online reviews before making a purchase. Search Engine Optimization gives your company a better chance of being seen by potential customers. According to Forbes, almost 60% of small businesses are now investing in some form of online marketing. So the odds are that your competitors are using SEO.

Can I stop and start SEO services as I go?

We strongly advise against starting and stopping Search Engine Optimization. SEO is not a sprint, it is a marathon, and results take time to develop and its through continual efforts that those results keep up. By stopping, you will lose results that someone else, such as your competition, will take advantage of and rise above you, and get in front of your customers.

How long does it take to rank?

Depending on your customized marketing plan, it can take 2-3 months to start seeing significant rankings. These timelines can vary depending on your type of business, campaign goals and much more. The marketing professional at Infinity Digital will provide you a true timeline for when you can expect results prior to beginning a campaign.

Why should I use a web design company?

When you are considering building a website for your company we know that you are presented with many different options. There are many web design companies, website builders like Wix and the friend of the family that is good with computers. For some people, the last two options may be a choice but only an experienced web designer can create a product that will attract visitors and convert them into customers.

What social media sites do we work with?

We work with many different social media channels! We work with the major social media sites like Facebook, Twitter, Google+, Youtube, Instagram and Pinterest. However, we also work with dozens of smaller social media sites as well as emerging ones.

Will social media work for my business?

Yes. Social media has many different applications and can work for every company. Social media gives businesses the ability to connect directly with the customers like no other advertising outlet. Sometimes businesses don’t have the time or skills to effectively manage their social media efforts. The experts at Infinity Digital can handle all of your social media needs.

Do we have certification and accreditation?

Yes. We are certified Google and Bing Partners! Infinity Digital has been recognized as a leader in Digital Marketing.

How do I get my website evaluated?

Before we begin updating your current site or building a brand new one, Infinity needs to perform a detailed evaluation of your current site. We look at items such as page speed, security, mobile friendliness, search engine visibility and more. get a free evaluation today!